About the Alliance
Founded in 1906, the American Alliance of Museums (the Alliance) is the largest cultural organization representing the museum industry. We serve over 21,000 members, including museum professionals, trustees, independent professionals and the full range of museums--art, history, science, natural history, military, maritime and children's museums as well as aquariums, zoos, botanical gardens and historic sites.
Our office is located just two blocks from the White House in downtown Washington DC, across from the McPherson Square Metro Station. We are a 501(c)(3) tax-exempt, nonprofit organization. The Alliance is an equal opportunity employer and values a diverse workplace.
Creative. Resourceful. Collaborative. The Alliance carries out its mission of providing leadership to the museum community through the dedicated efforts of our talented staff. We are always looking for service-oriented individuals in a variety of disciplines to join our team. We often recruit candidates experienced in association management, meeting planning, membership, administration, research, writing and editing, and museum operations.
We offer a full array of benefits including:
- Friendly work environment
- Medical & Dental Plan (100% of employee premium paid by the Alliance)
- Flexible Spending Account (medical expenses & dependent care)
- Life & AD&D, Long-Term & Short-Term Disability Insurance
- 403(b) Tax-deferred annuity plan
- Prepaid Legal Service
- Pre-Tax Commuting Benefits
- Voluntary Long-Term Care Insurance
- Employee Assistance Program
- Professional Development Opportunities
- 11 Paid Holidays Each Year
- 2 Personal Days Each Year
- Vacation & Sick Leave
- Fitness Center & Access to Rooftop Terrace On-Site
- Alliance Membership
Current Employment Opportunities
Member Services Assistant
The American Alliance of Museums seeks a friendly, customer service oriented candidate to join our Member Services department. Come join the team that serves museums & museum professionals.
This is an excellent opportunity to combine your eagerness to help people with your interest in museums in a professional association environment.
Responsibilities include: As the first point of customer service contact for many members, guests, customers and staff of the organization, the Member Services Assistant is one of the key gateways for the Alliance’s products, services, and information. This position represents the Alliance with the highest level of professionalism and customer service by operating a busy switchboard and greeting guests to the office. This position also performs high quality data-entry in processing membership applications and renewals and provides administrative support to various departments of the organization.
Requires: Must have excellent customer service and communication skills; high attention to detail; strong computer skills to include MS Word and Outlook, with demonstrated familiarity in Excel, Access, and Explorer and knowledge of or ability to learn Aptify association management software; knowledge of general accounting practices; and the ability to work well under deadlines while managing multiple tasks. Requires 3 years’ experience in customer service or membership environment, preferably with an association. College degree preferred.
Interested applicants should submit cover letter, resume, and salary requirements to: firstname.lastname@example.org, citing "Member Services Assistant" in the subject line. The Alliance is an equal opportunity employer and values a diverse workplace.
Director, Membership Development
The American Alliance of Museums seeks a seasoned membership marketing/development professional with proven experience to help grow membership for the largest cultural organization serving the museum field.
As a key member of our Membership Department, the Director of Membership Development works collaboratively with various internal and external stakeholders and is responsible for developing, implementing and evaluating strategies for a comprehensive program to grow the Alliance’s member base and achieve or exceed membership revenue goals. This “hands-on” position manages effective and efficient membership recruitment campaigns targeted to museum, individual and Ally member prospects; works with the Assistant Director, Member Services to manage successful renewal processes; and manages retention efforts, including new member on-boarding. This position also collaborates internally and externally to develop strategies to broaden and deepen member participation in Alliance programs and to develop outreach strategies for effectively communicating the member value proposition at the Alliance’s Annual Meeting as well as to state, regional and affiliate museum associations. Additionally, this position works closely with the Strategic Communications department to ensure that membership communication supports the Alliance’s overall messaging and branding.
Requires minimum of 7 years experience in membership marketing/development in a nonprofit setting, preferably with an association; demonstrated competency in the development and implementation of membership marketing plans, including strategies, research, promotion, use of multiple channels to engage targeted audiences, and program evaluation; demonstrated experience in using new technologies for marketing and target audience engagement; B.A. in Marketing or related field required. Graduate degree strongly preferred, particularly an MBA in Marketing. Ideal candidate will demonstrate excellent communication, teamwork and project management skills and have an interest in the museum field. Commitment to exemplary customer service is a must.
The American Alliance of Museums, a 501(c)3 non-profit organization, is a trusted leader, partner, and advocate for museums and works to build a field that includes dynamic individuals, institutions and communities. With a budget of $10M, the Alliance provides leadership, advocacy and service to its membership and the field at large. Interested applicants should submit cover letter, resume and salary requirements to email@example.com, citing "Director, Membership Development" in the subject line. The Alliance is an equal opportunity employer and values a diverse workplace.
Vice President, Business Development
The American Alliance of Museums seeks an entrepreneurial, hands-on business development leader to help us "champion the vital role of museums in the 21st Century." As a member of our senior staff, reporting directly to the President, the Vice President will effectively communicate the Alliance’s story, programming, impact and sponsorship potential. S/he will pursue both traditional and creative sources of non-dues revenue and partnerships to achieve the Alliance’s goals, including identifying and initiating new business opportunities, overseeing exhibit and ad sales, and directing fundraising activities to obtain funds from corporate, private and government sources to support the Alliance’s mission, goals and priorities.
Working with AAM leadership, business development staff, program managers and volunteers, the Vice President is expected to identify and initiate new business opportunities and partnerships with the highest revenue-generating potential. S/he will work closely with the President and COO to assess the viability of ideas, develop business plans and financial projections, negotiate agreements and lead cross-functional implementation teams as needed.
The Vice President is responsible for growing AAM’s fundraising and sponsorship activities to raise revenue for a range of programs and initiatives such as the Center for the Future of Museums, Excellence and Accreditation programs, professional development activities (including an international Annual Meeting of 5,000 museum professionals), Museums Advocacy Day, as well as other publications, advocacy work and research projects in support of the museum field. Current grant/sponsorship revenues are approximately $1 million/year primarily from corporate and some foundation contributions and sponsorships, plus $1.5 million in Federal funding. S/he helps to establish development priorities, identifies and pursues potential funders, manages the pipeline of potential funders, and stewards relationships with major foundations, companies and individual supporters. S/he oversees the preparation, submission and follow up of all grant proposals and reports, as well as annual giving campaigns.
The Vice President oversees internal and external sales staff responsible for $2+ million in print and online advertising sales, exhibit sales at the Alliance's Annual Meeting, royalty revenue from member discount programs and dues from approximately 250 "industry members."
Requires minimum of 8 years’ experience in senior-level position with track record of growing revenue to include demonstrated success with opening and closing major ($100k+) gifts, raising sponsorship commitments and negotiating partnerships to maximize revenue. Ideal candidate will possess supervisory experience; ability to analyze, develop and implement short and long-term plans from a total organizational perspective; strong interpersonal and writing ability plus contacts to access a broad network of sources to provide expertise to the organization. Bachelor’s degree required.
Interested applicants should submit cover letter, resume and salary requirements to firstname.lastname@example.org, citing "VP Business Development" in the subject line. The Alliance is an equal opportunity employer and values a diverse workplace.
The American Alliance of Museums is committed to equal opportunity for all employees and prospective employees without discrimination based on race, color, religion, national origin, sex, age, personal appearance, sexual orientation, political affiliation, family responsibilities, disability, matriculation, marital status or any other category protected by law. This policy applies to all aspects of employment at the Alliance, including but not limited to recruitment, promotion, compensation, benefits, training and development, access to facilities, discipline, separation of employment, and other terms and conditions of employment.