About the Alliance
Founded in 1906, the American Alliance of Museums (the Alliance) is the largest cultural organization representing the museum industry. We serve over 30,000 members, including museum professionals, trustees, independent professionals and the full range of museums--art, history, science, natural history, military, maritime and children's museums as well as aquariums, zoos, botanical gardens and historic sites.
Our office is currently located at 2451 Crystal Drive, Suite 1005 Arlington, VA 22202
(near the Crystal City Metro Station). We are a 501(c)(3) tax-exempt, nonprofit organization. The Alliance is an equal opportunity employer and values a diverse workplace.
The American Alliance of Museums respects, values and celebrates the unique attributes, characteristics and perspectives that make each person who they are. We believe that our strength lies in our diversity among the broad range of people and museums we represent. We consider diversity and inclusion a driver of institutional excellence and seek out diversity of participation, thought and action. It is our aim, therefore, that our members, partners, key stakeholders reflect and embrace these core values. See our Diversity and Inclusion Statement.
Our Organizational Values
AAM employees embrace and demonstrate these core operational values in support of an engaging and inspiring workplace culture
Celebrate Our Passion and Creativity - We are passionate about museums, and we are proud to work in support of their success. We take our work—but not ourselves—seriously, and we like to have fun. We creatively tackle challenges (not people!), boosting each other up with positive energy and a focus on solutions, not problems. We celebrate accomplishments big and small, and we are inspired by the diversity and creativity of the museum field.
Deliver “Wow” Service - We provide excellent and courteous service and demonstrate a “can-do” attitude. We surprise and delight our customers by anticipating their needs, proactively addressing their concerns, providing solutions and exceeding their expectations.
Learn & Grow - We are a learning organization that identifies challenges/opportunities, raises new ideas and courageously tests new approaches to improve our quality, efficiency and collaboration. We embrace teamwork and we seek to continually learn from those in and outside of our organization—just as we seek opportunities to share our knowledge and experience with colleagues. We exhibit humility and are unafraid to acknowledge what we don’t know. We accept failure as an inherent risk of innovation and know that it’s our response to failure that matters most—identifying, correcting and learning from it.
Respect Each Other - We trust each other to work openly, honestly, sincerely and ethically—and in the best interests of the organization, rather than individuals or departments. We value a diversity of people, perspectives and work styles and recognize that our field, our organization and our teams benefit from this diversity. We respect each other’s creativity, individualism and time, and we follow through on our commitments to each other. We welcome rigorous and respectful debate in the interest of achieving our goals, and we actively seek feedback from colleagues. We celebrate the contributions of all of our colleagues.
Creative. Resourceful. Collaborative. The Alliance carries out its mission of providing leadership to the museum community through the dedicated efforts of our talented staff. We are always looking for service-oriented individuals in a variety of disciplines to join our team. We often recruit candidates experienced in association management, meeting planning, membership, administration, research, writing and editing, and museum operations.
We offer a full array of benefits including:
- Friendly work environment
- Medical & Dental Plan (Generous portion of employee premium paid by the Alliance)
- Flexible Spending Account (medical expenses & dependent care)
- Life & AD&D, Long-Term & Short-Term Disability Insurance
- 403(b) Tax-deferred annuity plan
- Prepaid Legal Service
- Pre-Tax Commuting Benefits
- Voluntary Long-Term Care Insurance
- Employee Assistance Program
- Professional Development Opportunities
- 8 Paid Holidays plus the office closes during the last week of the year
- 2 Personal days each year
- Vacation & Sick Leave
- Alliance Membership
Current Employment Opportunities
Program Officer: Museum Assessment Program (MAP)
Help the American Alliance of Museums champion standards and nurture excellence by joining our Excellence Programs team. We are looking for someone passionate about the value of museums and committed to their success to be part of the day-to-day delivery of the Museum Assessment Program. Since its inception 35 years ago this Alliance program has helped 5,000+ mostly small and mid-sized museums of all types strengthen operations, align mission and resources, improve collections stewardship, and better engage with their communities.
About the position: The primary role of the MAP Program Officer is to act as the “case manager” for approximately 60-70 museums in the Museum Assessment Program. This position manages the progress of institutions and the site visit reviewers through the entire process: from reviewing applications, assigning volunteer evaluators and assessing their written reports, doing post-review engagement, and providing programmatic and museum practice-specific counsel and training. The Program Officer works directly with museum staff and leadership, volunteer peer reviewers, and AAM staff; and may be assigned to give presentations about MAP at conferences. This position is funded through a cooperative agreement between the Institute of Museum and Library Services and the Alliance and the hiring salary range is the low to mid $50s.
Skills and qualifications: The successful candidate will be able to communicate the requirements of the program and give constructive feedback to participants with professionalism and diplomacy; identify and resolve challenges that may impede successful completion of program; track and support the needs of multiple participants at various stages in the program; and evaluate written materials for alignment with museum standards and best practices.
How to apply: In order to encourage a broad pool of candidates with various backgrounds to apply and to mitigate any potential implicit bias during our review of applications, we are applying some principles of “blind hiring.” Please follow the directions below when submitting your application materials.
- Submit a cover letter and resume to: email@example.com, using “Program Officer" in the subject line. Please do not include your name or address on either document. Please include education but omit school names and graduation years. Include your email address as the only personal identifier on these documents.
- As part of your cover letter:
- Provide an example of how you have helped an organization improve or professionalize its operations, advance its mission, or increase its impact. Explain what you did, why, and how.
- List ways you’ve been meaningfully engaged with museums/the museum field outside of any direct employment.
- Explain why you are interested in this job.
- Limit your cover letter to no more than two pages.
Applications must be received by September 2. Submissions will be reviewed by our hiring team and candidates who are selected for further screening will be contacted by email within two weeks of this deadline. Due to the large number of applications AAM receives, we can only contact those candidates selected for further screening.
The American Alliance of Museums is committed to equal opportunity for all employees and prospective employees without discrimination based on race, color, religion, national origin, sex, age, personal appearance, sexual orientation, political affiliation, family responsibilities, disability, matriculation, marital status or any other category protected by law. This policy applies to all aspects of employment at the Alliance, including but not limited to recruitment, promotion, compensation, benefits, training and development, access to facilities, discipline, separation of employment, and other terms and conditions of employment.