Registration FAQ's
What does my registration fee cover?
Fees include attendance to all program sessions, general sessions and MuseumExpo™. Additional fees may be required for committee meetings, workshops, ticketed events and tours. Meals are not provided with your registration fee. Please review the program for a detailed schedule.
I received a voucher for a discounted/complimentary registration. How do I register?
- For those who receive a promotional code to receive a discounted registration online, please follow the instructions on your notification. If you registered before you received your voucher, contact AAM registration atregistration@aam-us.orgto discuss your options.
- Individuals who have received a certificate or other notification of complimentary registration must submit a registration form by fax or mail. The certificate or other notification must be attached to the completed registration form. Payment for any ticketed events must be included with the registration form.
I can’t register online. Do you accept paper applications?
We have paper registrations for those who must pay by check or prefer to submit their information via mail, fax or email. Please send it to the following location:
American Association of Museums
1575 Eye St. NW, Suite 400
Washington, DC 20005
Fax: (202) 349-7420
registration@aam-us.org
To avoid duplicates, please submit your application by mail OR fax/email unless otherwise requested.
I noticed your multiple deadlines. What do these mean?
To qualify for early-bird rates, registration forms must be postmarked no later than Jan. 31. Registrations postmarked after Jan. 31 and received by March 30 are eligible for the advance rates. After March 30, registration is only available on-site at the Minneapolis Convention Center in Minneapolis. Do not mail or fax any registration forms after March 30.
In order to qualify for member rates, you must hold an individual AAM membership or your institution must be a current AAM member. For more information, please contact registration@aam-us.org.
I received my confirmation and my profile information is incorrect. What do I do?
If it is before our Advance deadline, please send an email to AAM registration with your corrections and we will make the changes and email you an updated confirmation.
I received my confirmation, but need a more detailed receipt for my registration.
Please contact the AAM registration department at registration@aam-us.org and we will be happy to send you a receipt.
Can I purchase a pass just to the ExpoHall? I don’t want to go to sessions.
We do not sell passes for the Expo only. You can purchase a full meeting or single day registration at the AAM on-site registration desk. If you are scheduled to get on floor to set up/strike a booth, visit the on-site Registration desk.
I just registered for the annual meeting. How will I be notified it was processed?
All online registrants will receive an instant receipt and a confirmation within 24 hours of processing. Registrations sent via mail, fax or email are processed in the order in which they are received and can take up to two weeks to process due to volume. Confirmations will be sent via email within 24 hours of processing. Confirmations will include name-badge information, selected ticketed events and receipt of payment.
Please read your confirmation notice carefully. If you have not received a confirmation within two weeks of submitting your registration or to report a correction or discrepancy, please contact our registration office at 202-289-9131 or email registration@aam-us.org