Tough Times, New Ideas: Experiments in Organizational Change
Organizational Planning and Evaluation
Washington State Convention Center  Monday, May 19  8:45-10 a.m.     606-607 
Everywhere, museums are reorganizing. “New” staff structures focused on increased efficiency look disturbingly similar to those from past decades—already tried and found lacking. Join in a lively dialogue about innovative change efforts focused on visitor experiences, resilience and responsiveness.

Global Perspectives

Session Format :    Idea Forum

Learner Outcomes

Marsha Bol -

Janet Carding -

Sebastian Chan - Australian Centre for the Moving Image

Seb Chan is the Chief Experience Officer at ACMI where he is responsible for creating and implementing a holistic, multi-channel, visitor-centred design strategy. Until August 2015, he was Director of Digital & Emerging Media, at Cooper Hewitt Smithsonian Design Museum in New York. There he led the museum’s digital renewal and its transformation into an interactive and playful new museum, which reopened after a three-year rebuilding and reimagining project.

Kathleen McLean - Independent Exhibitions

Kathleen McLean is Principal of Independent Exhibitions, and author of many museum books and articles, including "Planning for People in Museum Exhibitions."

Suzanne Seriff -