(Click on the categories below to view the FAQs):
1. Can I join or renew my AAM membership online?
2. How do I join or renew my membership with AAM?
3. What is my AAM member number?
4. What are the membership categories?
5. How much does it cost to join AAM?
6. What are the benefits of AAM membership?
7. Do my membership benefits take effect immediately?
8. How do I change my contact information with AAM?
9. How do I get a receipt for my membership dues?
10. Does AAM accept purchase orders for membership dues?
11. I lost my membership card. How do I get a new one?
12. How do I login to the AAM website?
13. I forgot my username and password. How do I find it?
14. I'm not able to access a page on the website. Why?
15. I'm not a member but my organization's a member, can I access the members' only section of the website?
16. How do I request my address not be provided to organizations outside AAM
17. How do I contact AAM
1. Can I submit an application to join or renew my AAM membership online?
YES - you may renew or join AAM online.
2. How do I Join or Renew membership with AAM?
To join select Join Us and to renew, select Renew.
3. What is my AAM member number?
Your AAM member number may be found in a number of places. If you already have created an AAM username and password, you can access your member number online. The number also appears in the upper left corner of your AAM membership renewal invoice and on your AAM membership card. In addition, your membership number appears on your Museum News mailing label. If you are unsure of your correct membership number, you may request to have it emailed to the email address we have on file.
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4. What Are AAM’s Membership Categories?
Categories of AAM membership include Institutional, Industry Partner, and Individual. Visit our membership categories page for detailed descriptions for each category.
5. How much does it cost to join?
For more information on the cost of membership visit the membership dues page.
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6. What are the benefits of AAM membership?
To learn more about AAM Member Benefits, visit Member Benefits.
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7. Do my membership benefits take effect immediately?
If you join or renew online, your on-line member benefits are activated immediately, and your membership card will be mailed within two weeks. If you join by mail or phone, please allow up to two weeks for your membership to be activated.
8. How do I change my contact information with AAM?
Members may go online to update their Member Profile or may e-mail changes to membership @aam-us.org.
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9. How do I get a receipt for my AAM dues?
Please contact AAM membership services by phone at 866-AAM-2150 (866-226-2150) or e-mail membership@aam-us.org to request a receipt for AAM dues payments.
10. Does AAM accept purchase orders for membership dues?
We are unable to accept purchase orders for membership dues; however we gladly accept VISA, MasterCard, AMEX, Money Orders and personal checks as forms of payment.
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11. I lost my membership card. How do I get a new one?
We will gladly replace a lost or stolen membership card during the current dues year. However, for subsequent requests, there is a replacement fee of $10. Please contact a membership services representative at membership@aam-us.org if you need a replacement membership card.
12. How do I log into the AAM website?
If it’s your first time logging in, please use your AAM membership number for both your username & password. If you forgot your username and/or password you can retrieve your username and password online.
13. I forgot my username and/or password.
Please click here to retrieve your username and password.
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14. I couldn’t access a page on the AAM website?
Certain pages of the AAM website are available exclusively to AAM members and/or employees of member museums, and require a username and password for access. These pages contain information, tools or services that are restricted member benefits.
15. I am not a member but my organization is a member, can I access the member’s only section of the website?
Yes. Staff who work at member museums can create their own profile and “link” themselves to the museum's roster in order to access on-line membership resources. If you have already created an individual account and linked it to your museum's roster, simply use your own username or password to access the members-only sections of the website. If you have not yet created an individual account, simply sign up and you will be provided with login information. During the sign-up process, you must select Find My Organization and identify your organization to receive the membership benefits.
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16. How do I request that my address not be provided to organizations or persons outside AAM?
AAM occasionally makes its membership list available to certain organizations for product or services promotion. If you want your name and address restricted from these mailings, please contact us at membership@aam-us.org.
17. How do I contact AAM?
Online: www.aam-us.org
Via Phone: 866-AAM-2150 (866-226-2150)
Via Fax: (202) 289-6578
Or visit our Staff Directory.
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