"The staff and Board learned new ways to think about what we do and became open to new ideas about hours, programs, exhibits, etc. Staff became more aware of revenue-producing possibilities."
- Kathleen Hughes, Children's Hands-On Museum

"There were two important positive results — the involvement of staff and Board members in the process which created a new awareness — and the input/information conveyed by the surveyors during the discussions with the Board. I just wanted to let you know that we are very pleased with the final report and the entire MAP process. The information and support that we received and continue to receive from the surveyors is extremely valuable and will have a positive impact on the future of our museums."
- Frances Emerson, Rock House and Thomas J. Boyd Museums