Program Content

Phone: 866-226-2150

Face-to-Face Programs

See other programs available from the Alliance.

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Membership is the foundation for excellence and unites the field.

Zoo or Aquarium Professional?

Looking for more great training opportunities? Visit the Association of Zoos & Aquariums to learn more about courses, webinars and conferences that can help enrich your career.

Online Programs

Upcoming Programs and Recorded Webinars

Takin’ it to the Streets: Successful Models for Museum Outreach

Jan. 21, 2–3:30 p.m. (ET)

This webinar will explore compelling examples of programs and initiatives taking place beyond the walls of the museum.

Training Museum Volunteers

Jan. 28, 2–3:30 p.m. (ET)

This  webinar addresses key elements of training volunteers, from resources and strategies for training volunteers to succeed in specific roles; to other types of training that museums struggle with including customer services, emergency procedures and working with children with disabilities.

Interpretive Planning for Small Museums

Feb. 18, 2–3:30 p.m. (ET)

Join colleagues with a range of experience working with small museums in a practical, focused discussion about interpretive planning. Learn about the basic elements of an interpretive plan, why interpretive planning is an important part of a strategic plan and how to develop an interpretive plan.

Exhibition Label Writing at Its Best

Feb. 25, 2–3:30 p.m. (ET)

If you are learning how to write exhibition labels or want to reinvigorate your current label writing, this program will guide you in finding approaches to sharing information and telling compelling stories that can help audiences make meaning of their museum experiences.

Road to Results: Nine Steps for Identifying, Researching and Building Audiences

March 11, 18 and 25
2–3:30 p.m. (ET)

In this three-part webcast series, representatives of the organizations featured in The Road to Results will detail key takeaways on audience research, program and organizational planning, evaluation, successes, challenges, impact and lessons learned.

Recorded Webinars

With over 70 programs to choose from, our recorded webinars cover a range of topics, and offer an affordable, accessible and convenient online learning opportunity for you, your staff and your colleagues. Purchase of each recorded webinar includes access to the archived recording and presentation materials. Programs originally produced after 2009 feature closed-captioning.

Click on the categories below to browse our webinar library.

How Does it Work?

Alliance webinars are originally presented live, recorded and archived for later access. Before purchasing, run a technical check to make sure your system is compatible. After purchasing a recorded webinar, you will receive access instructions to view the program at your own convenience.

AAM Online Professional Development Center

This partnership with Cypherworx and the San Diego Zoo Global Academy provides an expanded subscription library of online professional development courses. This course catalog covers everything from budgeting and PCI compliance to crisis communications to managing employees and volunteers.