Program Content

Phone: 866-226-2150

Face-to-Face Programs

See other programs available from the Alliance.

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Zoo or Aquarium Professional?

Looking for more great training opportunities? Visit the Association of Zoos & Aquariums to learn more about courses, webinars and conferences that can help enrich your career.

Online Programs

Upcoming Programs and Recorded Webinars

Recruiting, Selecting and Placing Museum Volunteers

May 1, 2–3:30 p.m. (ET)

How do you convince talented, dedicated people to choose the museum as the place where they’ll volunteer, and what do you do with them once you’ve got them? This program addresses key elements of recruiting, selecting and placing volunteers, from resources and strategies for articulating the benefits of volunteering and recruiting for diversity; to background checks, interviewing and placing volunteers and saying “no.”

Annual Meeting First-Time Attendees Welcome

May 7, 2–3 p.m. (ET)

If you’re a first-time Alliance Annual Meeting attendee, or even if you are a veteran attendee and just want an overview of what’s new, join us for this welcome and introduction to the wide range of networking and educational opportunities awaiting you in Seattle.

Online Town Halls

Alliance Online Town Halls are periodic webcasts presented as an Alliance member benefit, featuring timely information that impacts the individuals and institutions comprising our field.

Center for the Future of Museums's TrendsWatch 2014

April 17, 2–3 p.m.  (ET)

In this online town hall CFM director Elizabeth Merritt will present an overview of the emerging trends shaping society and museums, drawn from the Alliance’s newest forecasting report. Topics include the rise of social entrepreneurship, the booming business of big data analysis, rising concerns about privacy, the “sharing economy,” synesthetic experiences and (just for fun) robots.

Past Programs

Recorded Webinars

With over fifty programs to choose from, our recorded webinars cover a range of topics, and offer an affordable, accessible and convenient online learning opportunity for you, your staff and your colleagues. Purchase of each recorded webinar includes access to the archived recording and presentation materials. Programs originally produced after 2009 feature closed-captioning.

Click on the categories below to browse our webinar library.

How Does it Work?

Alliance webinars are originally presented live, recorded and archived for later access. Before purchasing, run a technical check to make sure your system is compatible. After purchasing a recorded webinar, you will receive access instructions to view the program at your own convenience.


This partnership with Cypherworx and the San Diego Zoo Global Academy provides an expanded subscription library of online professional development courses. This course catalog covers everything from budgeting and PCI compliance to crisis communications to managing employees and volunteers.