Program Content

Phone: 866-226-2150

Face-to-Face Programs

See other programs available from the Alliance.

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Zoo or Aquarium Professional?

Looking for more great training opportunities? Visit the Association of Zoos & Aquariums to learn more about courses, webinars and conferences that can help enrich your career.

Online Programs

Upcoming Programs and Recorded Webinars

Building a Museum Community of Practice: Lessons from Ukraine

Nov. 19, 2–3:30 p.m. (ET)

This webcast focuses on the processes, challenges and successes these museums faced in creating platforms and frameworks for museum professional development in Ukraine where such opportunities are rare, against the backdrop of great change in Ukrainian society.

Building Trust through High Performance, Becoming Essential

Dec. 3, 2–3:30 p.m. (ET)
Part of Magnetic: The Art And Science of Engagement, a four-part webcast series

This webcast identifies the ways in which magnetic museums overcome a central challenge facing museums today: being essential by increasing their relevance, responsiveness and pertinence to daily life in their communities.

Developing Copyright Licensing Templates

Dec. 10, 2–3:30 p.m. (ET)

Building on the top ten elements essential for copyright licensing, museum and legal experts will walk you through the development or adaptation of some common copyright license templates found in daily museum operations, including commission contracts, non-exclusive licensing agreements, and image/media use contracts

Takin’ it to the Streets: Successful Models for Museum Outreach

Jan. 21, 2–3:30 p.m. (ET)

This webinar will explore compelling examples of programs and initiatives taking place beyond the walls of the museum.

Training Museum Volunteers

Jan. 28, 2–3:30 p.m. (ET)

This  webinar addresses key elements of training volunteers, from resources and strategies for training volunteers to succeed in specific roles; to other types of training that museums struggle with including customer services, emergency procedures and working with children with disabilities.

Recorded Webinars

With over 70 programs to choose from, our recorded webinars cover a range of topics, and offer an affordable, accessible and convenient online learning opportunity for you, your staff and your colleagues. Purchase of each recorded webinar includes access to the archived recording and presentation materials. Programs originally produced after 2009 feature closed-captioning.

Click on the categories below to browse our webinar library.

How Does it Work?

Alliance webinars are originally presented live, recorded and archived for later access. Before purchasing, run a technical check to make sure your system is compatible. After purchasing a recorded webinar, you will receive access instructions to view the program at your own convenience.

AAM Online Professional Development Center

This partnership with Cypherworx and the San Diego Zoo Global Academy provides an expanded subscription library of online professional development courses. This course catalog covers everything from budgeting and PCI compliance to crisis communications to managing employees and volunteers.