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Phone: 866-226-2150


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Zoo or Aquarium Professional?

Looking for more great training opportunities? Visit the Association of Zoos & Aquariums to learn more about courses, webinars and conferences that can help enrich your career.


Online Programs

Getting Started on Audience Research and Evaluation

Live 90-minute webinar

Wednesday, September 21, 2016
2:00-3:30 p.m. (Eastern)

Understanding the visitor is an essential part of museum planning and operation. All museums should engage in some form of systematic research and evaluation pertaining to their audiences. This webinar covers basic principles, techniques and practices in audience research—whether your museum is large or small. It addresses a variety of situations and common challenges and solutions so your staff can begin to and integrate evaluative thinking and practices into their daily work.

Getting Started on Recruiting and Hiring

Live 90-minute webinar

Wednesday, September 28, 2016
2:00-3:30 p.m. (Eastern)

This webinar covers the basics of recruiting and hiring employees, including legal and ethical processes, creating job descriptions and qualifications, advertising, screening, interviewing processes, decision-making, selection, documentation and mitigating hiring risks. 

Reducing Hiring Bias in Museums

Live 90-minute webinar

Wednesday, October 19, 2016
2:00-3:30 p.m. (Eastern)

Employers, market researchers, and cultural influencers alike have recently revisited the question of “cultural fit” in the workplace in an effort to investigate the strategies that organizations use to maintain homogeneity. This webinar will explore the issues that reduce opportunities for underrepresented groups within the museum field, and will outline tools that organizations, including AAM, are currently using to reduce unintended bias in recruitment and hiring. We will hear from an AAM hiring manager about the process of crafting the job description, interview strategy, and onboarding; and from the new employee about the challenges and opportunities the application process presented. 

Getting Started on Exhibition Development

Live 90-minute webinar

Wednesday, November 9, 2016
2:00-3:30 p.m. (Eastern)
Designed for museum professionals at all career levels, this webinar presents one approach to developing exhibitions, focusing on the linear and non-linear aspects of creating a three-dimensional learning environment. Whether planning a new exhibition or renovating an old one, this program will help reframe your thinking about exhibition planning.

Getting Started on Collections Planning

Live 90-minute webinar

Wednesday, December 14, 2016
2:00-3:30 p.m. (Eastern)

This webinar provides a basic guide to help your museum create a collections plan, the first step to gaining intellectual control over the collections and ensuring that you have the appropriate staff and resources for collections care. Topics covered include building an intellectual framework, writing the plan itself, the planning process, and the challenges of museum politics—gaining institutional buy-in, negotiating collections-related board and donor issues, building public awareness, saying “no” to unwanted donations, and more. Resource list and scenario planning activities are provided.

Recorded Webinars

With over 70 programs to choose from, our recorded webinars cover a range of topics, and offer an affordable, accessible and convenient online learning opportunity for you, your staff and your colleagues. Purchase of each recorded webinar includes access to the archived recording and presentation materials. Programs originally produced after 2009 feature closed-captioning.

Click on the categories below to browse our webinar library.

How Does it Work?

Alliance webinars are originally presented live, recorded and archived for later access. Before purchasing, run a technical check to make sure your system is compatible. After purchasing a recorded webinar, you will receive access instructions to view the program at your own convenience.

AAM Online Professional Development Center

This partnership with Cypherworx and the San Diego Zoo Global Academy provides an expanded subscription library of online professional development courses. This course catalog covers everything from budgeting and PCI compliance to crisis communications to managing employees and volunteers.


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