FREE: Staff of Tier 3 Museum Members

$25: Staff of Tier 2 Museum Members, Individual Members and AAMV members

$50: Staff of Tier 1 Museum Members and Non-members

Register Now


Produced and sponsored by LearningTimes

In collaboration with the American Association for Museum Volunteers (AAMV)



Phone: 866-226-2150

Join the Alliance

Membership is the foundation for excellence and unites the field.

Recommended Reading


Live Webinar:
Planning or Transforming Your Museum Volunteer Program Infrastructure

Wednesday, Dec. 5
2-3:30 p.m. (ET)

Museum volunteers are critical resources in supporting visitor services, program functions and other aspects of museum work. Having a solid volunteer program infrastructure is essential to successfully planning for and managing these valued museum volunteers.

This 90-minute webinar addresses key elements of a volunteer program infrastructure including: purpose, planning/updating, job design for managers and volunteers, policies and procedures, and assessment of volunteers and the program.

Presenters will guide participants through analysis of a volunteer program, and frame the volunteer program strategic plan, goals and metrics for continuous improvement.

Who Should Attend

This program will benefit supervisors, managers or directors who oversee volunteer staff. Anyone who is involved in any aspect of volunteer management or any staff member who wishes to learn how to look at their own programs from the inside-out may benefit.

How Will I Benefit?

After participating in the program, attendees will be better able to:

  • Plan for new or update existing museum volunteer program infrastructure
  • Analyze existing volunteer program, making purposeful changes to maximize program strengths and opportunities
  • Be more efficient and effective in managing volunteers and the programs they serve
  • Assess the impact of the volunteer program and volunteers across museum functions

All live webinars feature text chat, audience interactivity, closed-captioning and access to presentation handouts and other resources. All webinars are recorded and archived for later on-demand access. 


  • Debbie Young, director of volunteer services, The Children’s Museum of Indianapolis
  • Robbin Davis, director of visitor services, Oklahoma Museum of History, Oklahoma City


  • Greg Stevens, assistant director, professional development, American Alliance of Museums, Washington, D.C.
  • Adam La Faci, field producer, LearningTimes, LLC, New York

Register Now
You will receive a registration confirmation email within 24 hours. Webinar access instructions will be sent via email closer to the live event.

For more program-related information, contact Greg Stevens.

Help Accessing the Webinar?


Cancellation Policy

Cancellation requests for Alliance professional development programs must be received in writing no later than one week prior to the event date to receive a full refund of your registration fees. Refund requests will not be accepted after that date. The Alliance reserves the right to cancel any program at any time, for any reason. In the event of a program cancellation by the Alliance, attendees will receive a full refund of their registration fees. For face-to-face programs, the Alliance is not responsible for any travel or hotel expenses incurred as a result of your participation or cancellation of an event.