Posts
Visitor Experience
4 Tips for Effectively Reaching Visitors with Disabilities
It’s been nearly three decades since the original Americans with Disabilities Act of 1990 was signed into law. Since the protective act was ratified, great strides have been made not just …
What It Means to Be a University Museum in the Twenty-First Century
These days, when I stop by the café at the Chazen Museum of Art, I often find myself in conversation with my University of Wisconsin–Madison colleagues—students, staff, and professors from …
Cravings Nourished: Museum experiences that elicit emotions
Today on the Alliance Blog, we’re featuring a post by a Social Media Journalist for AAM’s 2019 Annual Meeting & MuseumExpo. The application for this year’s Social Media Journalist …
Serving Broader Audiences, Museums Engage Communities with Public Space
Many of today’s museum leaders recognize a need to engage more closely with the public, and a related desire to make their facilities and programs more flexible and valuable. In order to …
Take a Look Around: A customer journey analysis of the museum store
Today’s successful museum operators are finding new ways to provide visitors with an active, interactive learning experience that recognizes personalized learning, social experiences, …
Belonging: Co-creating welcoming and equitable museums
“Can you describe a time you felt unwelcome or like you didn’t belong in a museum?” This question was posed during a recent conference call for the Facing Change Senior Diversity Fellows. …
It’s Time to Take Down the Mona Lisa
This art critic has some ideas on how to improve a museum visitor’s experience “of the Kim Kardashian of 16th-century Italian portraiture”. “Some 80 percent of visitors, according to the …
Growing Audiences with the Annual Survey of Museum-Goers
Who visits our museums? What are their motivations, and what do they expect from the experience? Alternatively, who is not visiting, and why not? These are critical questions for the future …
Is This the World’s Most Accessible Museum?
The New York Times visits the Wellcome Collection, a museum of science and medicine in London, to explore a new permanent exhibition which the museum has worked hard to make accessible to …
Welcoming Service Dogs to Your Museum
Service dogs are becoming more common as the years go on, and as museum professionals it can be a challenge to welcome them in among our collections. We worry about hair and dander, …
Sofa So Good: A word on behalf of older folks
I don’t know about you, but a career in museums has made it very difficult for me to be a satisfied museum visitor. I find that I am always peering into “how the sausage is made,” as it …
Unlocking the Neuroscience of Visitor Experience
The act of understanding is fundamental to the museum experience. In visiting a museum, we come to understand the objects placed before us, along with the stories of their human pasts. So …